Employment & Rules

 This section provides essential information about your employment agreement and company policies.

Here, you can review documents related to your employment contract, workplace rules, and other important guidelines.

Employment & Rules (Overview Section)

This section provides essential information about the basic work rules and company policies at Musubi. For detailed information, please refer to the PDF file.

Working Hours & Briefing

• Business Hours: 10:00 AM - 8:00 PM
  
  

• Briefing: Held daily at 9:45 AM. If you are late, you must participate via video call.
  
  

Leave Policy & Public Holidays

• Number of Days Off: 6 to 8 days per month
  
  

• Special Leave: Family ceremonies (3 days), Bereavement leave (up to 7 days), etc.
  
  

• Paid Leave / MC: 14 days of annual leave after 6 months of service. If no MC is provided, annual paid leave will be used.
  
  

• Emergency Paid Leave: Up to 3 times per year, consuming only 1 day of paid leave per occurrence. Exceeding this limit consumes 2 days of paid leave per occurrence.
  
  

Salary & Incentives

• Basic Salary: Determined based on position and number of working days.
  
  

• Commission: Paid with monthly salary. Product commission is 10% of total sales.
  
  

• Incentive System: Paid based on monthly sales targets achieved. See PDF for details.
  
  

• Bonus Payment: Perfect attendance, executive allowance, and attendance allowance are paid semi-annually.
  
  

Penalty & Tardiness Rules

• Unauthorized absences or poor work performance may result in salary or bonus deductions.
  
  

• Late arrivals will incur a fine of $1 per 10 minutes. Repeated tardiness will result in deductions from paid leave.
  
  

• Consumption of alcohol during work hours is strictly prohibited. Violations may result in immediate dismissal.
  
  

Resignation Policy

• You must provide a 4-week notice before resignation.
  
  

• Employment at a competing hair salon in Singapore is prohibited for 6 months after leaving Musubi.
  
  

Other Policies

• External work (such as freelance work) requires prior approval from the company.
  
  

• Approaching Musubi clients without approval is strictly prohibited.

Job Scope Details

• Reception, telephone support, customer service.
  
  

• Preparation, washing, and cleaning of tools.
  
  

• Stylist support services such as shampooing and coloring.
  
  

• Customer management, acquisition, and operation of individual and store SNS.
  
  

• Staff education, sharing of technical knowledge and information.
  
  

List of Departments (As of 2025)

• Training & Development Department
  
  

• Inventory & Procurement Department
  
  

• Marketing & Creative Department
  
  

• Social Media & Contents Department
  
  

• Environment & Experience Department
  
  

• Administration & Support Department
  
  

Meeting Policy

• Held monthly, on the last Saturday of each month.
  
  

• Agenda includes planning, direction confirmation, and understanding of the current situation.
  
  

Sponsorship

• Musubi sponsors influencers, models from the Basic models office, actors, and actresses from the Hello group and Media corp office.
  
  

• Stylists providing services as part of these sponsorships will do so free of charge as an advertising fee.
  
  

In-Company Business

• Business ideas will be supported only when a proposal is submitted and approved by the company.
  
  

Penalties

• Actions detrimental to the company are subject to penalties, including salary deductions.
  
  

• Unauthorized use of company materials, customer information, equipment, or products is prohibited.
  
  

• Misrepresentation of performance information may result in disciplinary action.
  
  

External Employment / Freelance Work at Other Salons

• To maintain professionalism and avoid conflicts of interest, the following rules apply:
  
  

  • Stylists must submit a formal request and receive written approval from the Creative Director before engaging in freelance work or part-time employment at another salon.
    
    

  • External work must not:
    
    

    • Conflict with Musubi's operating hours or shift responsibilities.
      
      

    • Involve contacting or soliciting Musubi clients.
      
      

    • Use Musubi's resources or branding.
      
      

  • Approved external work must be declared and updated monthly.
    
    

  • Violations may result in disciplinary action, including incentive deductions or employment termination.
    
    

Employee Benefits

• Discounted hair care products and services.
  
  

Skill Development Support

• Subsidy for external training to improve work skills.
  
  

Japan Training

• Opportunities for overseas training in Japan for high-performing employees.
  
  

Bonus Terms and Conditions

• Perfect Attendance: No tardiness or absenteeism each month.
  
  

• Attendance Allowance: Applicable for weekend attendance.
  
  

• Executive Allowance: Given when department goals are met.

FAILURE TO COOPERATE

  Definition & Consequences.

Failure to cooperate with operational needs during business hours — including refusal to assist in urgent customer situations or required team duties — will be considered a violation of core conduct expectations.

• May result in immediate suspension of bonuses, allowances, and incentives